Web Performance Monitoring Metrics

We previously discussed 5 different types of web monitoring. Here is the list of important metrics that each of these services can provide for holistic web performance management.

Visitors Tracking

• Pages views
• Unique visitors
• New visitors
• Returned visitors
• Visitors distribution by countries and cities
• Browser statistics
• Max traffic
• OS statistics
• Referrers
• Entry pages
• Exit pages
• Time spent
• Conversion rate
• Most popular pages
• Common paths
• Search keywords

External Monitoring

• Response time from different external locations
• Uptime daily/monthly
• Average response time all location per URL
• MTTF (mean time to failure)
• MTTR (mean time to repair)
• Aggregated Uptime
• Incidents after working hours
• Average response time all web services
• Planned downtime
• Failures and notification

Internal Monitoring

• Server resource utilization (CPU, Memory, Network, HDD, Virtual Memory, Threads, Process)
• Total free disk space
• Number of alerts on exceeding system capacity thresholds
• Process resource utilization
• Response time local
• Process uptime
• Server uptime
• Uptime local

Online reputation Monitoring

• backlinks per SE
• indexes per SE
• position per keyword per SE
• social bookmarks
• references in blogs
• references in news
• page ranks

Transaction (application) Monitoring

• Failed transactions
• Coverage
• Total execution time
• Execution time per each step
• SLA figures (uptime)
• Page load breakdown
• Average execution per step