E-Commerce Monitoring Case Study: Optimizing Web Sales

An e-commerce Company ABC is selling in average $150.000 per month goods online. The management had ungrounded feeling that they reach optimum level of sales and they were spending significant money on site promotion and advertisement. Out of curiosity one of the managers signed up to free network and website monitoring service. To his surprise he discovered that the site is rejecting to respond in peak hours about 10% of the time. With a simple calculation it was realized that it makes $180,000 in annual loses. Management decided to use premium monitoring service in order to increase visibility and investigate IT performance bottlenecks. With relatively small investment in in infrastructure and tools the sales soared by 10%.

Montis to feature major user interface overhaul

Monitis significantly improves usability of its monitoring application by adding menu tool bar. Now the navigation is much more easy and intuitive. Users still can use old navigation.

Best Hosting Providers in 2007 according to Mon.itor.Us

Mon.itor.Us published a research analyzing quality performance factors of top website hosting providers. See details at Best Hosting Providers in 2007: Mon.itor.Us statistics.

20 Top Sites' Performance

According to mon.itor.us weekly benchmark report for 20 top websites (by Alexa) the best response time for US and European markets was demonstrated by google.fr followed by google.com. The worst response time was demonstrated by www.baidu.com, Chinese search engine. Obviously they are not much concerned about their user experience from the United States and Europe. The following companies also show bellow average response time: www.yahoo.co.jp, www.hi5.com, www.friendster.com, www.msn.com, www.facebook.com, and www.youtube.com.

In uptime category the worst results were shown by www.friendster.com (98.6%). The following sites also were bellow average: www.facebook.com (99.5%), www.youtube.com (99.8%), www.hi5.com (99.8%).

5K Mon.itor.Us Agent Downloads

Mon.itor.Us announces 5,000 downloads of its Windows Smart Agent. The agent monitors hardware resource utilization per service and per process on Windows machines and notifies about abnormalities detected. Smart Agent also allows to use any of the customer machines for local monitoring. It is useful particularly for intranet applications and networks monitoring.

The agent based service is one of key differentiators for Mon.itor.Us. In contrast to other web uptime monitoring service, Mon.itor.Us not only provide external both also internal systems monitoring service, delivering one-stop solutions for webmasters and website owners. When it launched in March 2007 skeptics were predicting very limited usage of this feature because of security concerns. The facts although talk differently and 5k downloads proves that users really like this easy to use hosted service.

Mon.itor.Us premium service Monitis provides more advanced agent both for Windows and Linux machines.

50% discount on Monitis yearly plans

Monitis offers 50% discount on Basic and Plus yearly plans. Limited time offer expires Jan 7th, 2008.

One more usage scenario for Monitis internal monitor: how to check office/home connectivity

Although Internal Monitis monitoring was primarily designed to check Intranet applications and server resource utilization, it could also be used to check overall office connectivity. After being installed on a computer within the office network, a ping/http check can be added with an external URL e.g. www.google.com. The widget view will then show latency of connection in real time.