Thursday, November 22, 2007

Web Performance Monitoring Metrics

We previously discussed 5 different types of web monitoring. Here is the list of important metrics that each of these services can provide for holistic web performance management.

Visitors Tracking
  • Pages views
  • Unique visitors
  • New visitors
  • Returned visitors
  • Visitors distribution by countries and cities
  • Browser statistics
  • Max traffic
  • OS statistics
  • Referrers
  • Entry pages
  • Exit pages
  • Time spent
  • Conversion rate
  • Most popular pages
  • Common paths
  • Search keywords
External Monitoring
  • Response time from different external locations
  • Uptime daily/monthly
  • Average response time all location per URL
  • MTTF (mean time to failure)
  • MTTR (mean time to repair)
  • Aggregated Uptime
  • Incidents after working hours
  • Average response time all web services
  • Planned downtime
  • Failures and notification

Internal Monitoring
  • Server resource utilization (CPU, Memory, Network, HDD, Virtual Memory, Threads, Process)
  • Total free disk space
  • Number of alerts on exceeding system capacity thresholds
  • Process resource utilization
  • Response time local
  • Process uptime
  • Server uptime
  • Uptime local

Online reputation Monitoring
  • backlinks per SE
  • indexes per SE
  • position per keyword per SE
  • social bookmarks
  • references in blogs
  • references in news
  • page ranks

Transaction (application) Monitoring
  • Failed transactions
  • Coverage
  • Total execution time
  • Execution time per each step
  • SLA figures (uptime)
  • Page load breakdown
  • Average execution per step

1 comment:

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